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Director of Operations

About the role

Director of Operations

We at Edinburgh Dog and Cat Home strive to make sure that every pet has the loving home it deserves. Sometimes caring for dogs and cats in the unconditional way they love us means taking them in. But, sometimes, dog and cat rescue means keeping them exactly where they are. If a pet already has a loving home, we want to keep them there whenever possible. This sometimes means helping out owners whose circumstances have changed through our Pet Food Banks or by raising awareness of pet poverty to support lasting change. So rather than take them in and help them find a new home, we want to keep them where they're already loved.

We're a small but dedicated team united by our unconditional love of animals and our dedication towards their care, whatever it takes. We believe there's goodness inside everyone – four legs or two – and we're here to help those who need it.

Simply put, we believe in protecting loving homes, finding loving homes if that's not possible, and running a loving home. Our goal is to support pets and their people in whatever way is best for them at the time. And to keep loving homes whole.

Opportunity Context

It is a very exciting time for us, and despite the many challenges we face, we have significant cause for optimism.

We are continually evolving and improving the level of care we provide to animals at our home, and are ever increasing the support and guidance we give to owners and carers across East and Central Scotland through our community outreach and helplines, for example.

Our organisation shares the challenges that all third sector organisations face in terms of income generation but in recent years we have turned around our financial position, moving from close to a £2million deficit to a near neutral budget position, producing a small surplus in the last 3 years. This provides us a solid and more stable platform to continue our aspirational development and operational growth plan. This along with our recent re-branding and establishment of our long-term strategy puts us in a fantastic position to continue the work we do, and impact the lives of so many animals and their owners.

Candidate Requirements

We are seeking to appoint a Director of Operations responsible for the operational running of the organisation. This will involve leading and directing the teams accountable for Animal Welfare, Rehoming Operations, Veterinary Care, Business Facilities and Finance, ensuring that it operates within a highly effective environment delivering the needs of the organisation and providing the best possible environment for the animals in our care.

The successful candidate will oversee the strategic business management functions and will lead on governance, facilities & property development and business development functions, in support of and reporting to the CEO.

We are looking for a positive, influential professional with experience in an operational/organisational related role to join the Home and be an essential member of the Senior Leadership Team. The successful individual will be able to represent the Home in all that they do as an enthusiastic and forward-thinking person with a strong can-do approach. Someone who can demonstrate innovative thinking and working collaboratively will suit the wider culture of the Home.

Edinburgh Dog and Cat Home is proud to be an inclusive employer. We recognise and celebrate the benefits that a diverse and inclusive workforce bring to our business, staff and customers. We welcome and will consider all applications regardless of age, disability, gender, race or nationality, religion, or belief.

To view our Beyond Our Walls (EDCH Strategy), please click here.

To view the candidate brochure, please click here.

For more information and to apply, please send your CV and covering letter to Rebecca Little at For an initial confidential discussion, please contact our Edinburgh office on 0131 539 7087.