Head of IT and Digital

Startline is a leading and fast-growing provider of specialist motor finance solutions in the UK. The company partners with a broad network of franchised and independent dealers, as well as digital and online brokers, to deliver flexible and responsible finance options to a wide range of customers. By combining advanced technology with a customer-centric approach, Startline consistently delivers outstanding service and competitive finance solutions. 

Over the past decade, Startline has built a strong market presence, working with over half of the UK’s top 100 franchised dealers (by turnover) and three-quarters of the top 50 independent dealers (by turnover). The business is backed by The Baupost Group, a leading global investment fund, and supported by JP Morgan, providing a robust foundation for continued growth and innovation. 

With a team of 250 employees based at its Glasgow headquarters, Startline is entering a pivotal phase of development. The company is investing significantly in new systems, processes, and talent to shape the future of motor finance in the UK. 

This is an exciting opportunity to join Startline Motor Finance as Head of IT and Digital at a pivotal time in the company’s growth. Reporting directly to the Chief Operating Officer, the successful candidate will be responsible for overall management of the IT function and support delivery of Startline’s digital strategy. This role is central to ensuring a stable, secure, and innovative technology environment that supports the business’s ambitious plans for digital transformation and customer experience excellence.

The Head of IT and Digital will play a key role in shaping the future of Startline’s digital capabilities, working closely with senior leaders and external partners to deliver best-in-class solutions and infrastructure. 

• Leadership, management and development of the IT roadmap and team capability. 

• Overall operational leadership of the business’s IT infrastructure including support and service delivery, reporting on availability and performance. 

• Management and delivery of all key IT projects. 

• Ensuring the uninterrupted performance of all core systems associated with new business and operational management. 

• Leadership of the core systems development process, ensuring robust governance is in place throughout. 

We are seeking to appoint an experienced technology leader who wishes to be part of a growing and innovative business like Startline. 

Education & Qualifications 

• Degree-level education. 

• Prince2 or equivalent project management accreditation (desirable). 

• BCS Chartered IT Professional (CIP) or equivalent (desirable). 

Experience 

• Evidence of developing successful technology functions supporting real-time business environments. 

• Proven track record in IT project management and delivery across full project lifecycles. 

• Experience in fast-paced, dynamic environments. 

• Strong background in managing third-party relationships and service delivery. 

Skills & Attributes 

• Strong leadership and communication skills. 

• Financial and commercial acumen. 

• Advanced influencing and change management capabilities. 

• Proactive, adaptable, and results driven. 

• Excellent planning, organisation, and problem-solving skills.